Datenschutzerklärung - funnyfooding

Privacy policy

This privacy policy applies to Funnyfooding AG.

Should any contradictions arise between this data protection declaration and the otherwise applicable contractual or business conditions of Funnyfooding AG, the provisions of this data protection declaration shall take precedence.

Data protection is a matter of trust and important to us. We respect your personality and privacy. We also want to ensure that your personal data is protected and processed in accordance with the law.

It is important to us that you consent to the processing of your personal data. With this data protection declaration we inform you comprehensively about our data processing methods. And you decide whether you want your personal data to be processed.

This privacy policy covers both historical and future personal data. If you consent to the processing of your personal data, we will not only process the personal data collected from you in the future in accordance with this privacy policy, but also the personal data we already hold about you.

When we talk about processing your personal data in this privacy policy, we mean any handling of your personal data. This includes, for example:

The collection,
Storage,
Administration,
Use,
Transmission,
Announcement or
Deletion of your personal data.

We collect personal data to provide better services to our customers. We believe that focusing our activities on the needs and wishes of our customers should make the tasks of daily life easier for you. Better services can be:

Alignment of the product range with customer needs
Personalisation of customer communication so that you find offers that fit your needs and receive less advertising overall
Simplify processes, such as purchases or bookings, so you can get to your destination faster

How do we protect your personal data?

We have technical and organisational security procedures in place to maintain the security of your personal data and to protect your session data and personal data against unauthorised or unlawful processing and/or accidental loss, alteration, disclosure or access. However, you should always be aware that the transmission of information via the Internet and other electronic means involves certain security risks and that we cannot guarantee the security of information transmitted in this way.

2. how long do we keep data?

We will retain your personal data for as long as we consider necessary or appropriate to comply with applicable laws or as long as it is necessary for the purposes for which it was collected. We delete your personal data as soon as it is no longer needed and in any case after the maximum retention period required by law has expired.

What rights do you have with regard to your personal data?

You have the right to assert your data protection rights at any time and to obtain information about your stored personal data, to correct or supplement your personal data, to object to the processing of your personal data or to request the deletion of your personal data. You will find the contact options in section 4 below. We reserve the right to correspond with you electronically (in particular by e-mail) in this context.

4. how can you contact us?

If you wish to exercise your rights in relation to your personal data or if you have any questions or concerns about the processing of our personal data, you can contact us as follows: info@food66.org. We will endeavour to respond to your questions or concerns promptly upon receipt.

Who is the owner of the data collection?

We are required by law to inform you of the owner of the data collection containing your personal data.

The owner of the data collection is Funnyfooding AG.

6 When do we collect personal data?

We collect your personal data whenever we have contact with you. The situations in which we have contact with you are varied. For example, we collect your personal data in the following circumstances:

You purchase our goods or services via our Internet site
You take part in our courses, seminars or trainings;
You are making use of a service provided by our customer service;
You receive a newsletter or other advertising about our goods and services;
You are taking part in a competition or prize draw;
You become a member of one of our customer loyalty programmes;
You use or communicate with us or third parties via our internet pages, apps for mobile devices or offers on internet platforms, multimedia portals or social networks;
You communicate with us by telephone, fax, e-mail, voice messages, text messages (SMS), picture messages (MMS), video messages or instant messaging;
You come into contact with us at special occasions such as events, advertising events, sponsoring events or cultural and sporting events.

What personal data do we collect?

The personal data collected is equally diverse. On the one hand, we collect personal data that you provide to us. On the other hand, we collect personal data that is collected automatically or manually when you contact us, such as:

Personal data

Name and first name;
Birthday and age;
Gender;
Residential address;
Household size;
Shopping habits;
Information on purchasing power;
Customer and purchasing preferences;
Delivery address;
Billing address;
Credit card and account information;
Language preferences;
Telephone number(s);
E-mail address(es);
Identification numbers of your technical devices;
Customer and loyalty card numbers;
Information on subscribed newsletters or other advertising;
Consent to receive advertising;
Online customer account information (including opening date, usernames, profile pictures);
Memberships within our business units

Customer activity data

Contract data (including date of contract, type of contract, content of contract; contracting party; term of contract; value of contract; claims asserted under contract);
Purchase information (including date of purchase; place of purchase; time of purchase; type, quantity and value of goods and services purchased; shopping cart; abandoned shopping cart; means of payment used; payment point; purchase history);
Customer service information (including returns of goods, complaints, warranty cases, delivery information);
Session data relating to visits to our internet pages, apps for mobile devices or offers on internet platforms, multimedia portals or social networks (including duration and frequency of visits, language and country preferences, information on browser and computer operating system, internet protocol addresses, search terms and search results; ratings given);
Communications via telephone, fax, e-mail, voice messages, text messages (SMS), picture messages (MMS), video messages or instant messaging;

8 Why do we process personal data?

We process your personal data for different purposes. These purposes can be grouped into different categories. Specifically, we may process all or part of your personal data for one or more of the following purposes:

8.1 Processing purposes in connection with our goods and service offers

Provision and sale of our goods and services;
Processing of orders and contracts, including dispatch of order and dispatch confirmations, delivery confirmations, delivery and invoicing;
Organisation and implementation of courses, seminars or training;
Organisation and implementation of after-sales services;

8.2 Processing purposes in connection with customer communication

Provision, administration and execution of customer communication by post and via electronic means of communication;
business communication by post and via telephone, fax, e-mail, voice messages, text messages (SMS), picture messages (MMS), video messages or instant messaging;
Evaluation of the use of our offers via telephone, fax, e-mail, voice messages, text messages (SMS), picture messages (MMS) or instant messaging such as: Type of use, frequency and duration of use, exact location of use.

8.3 Processing purposes in connection with special activities and occasions

Organisation and implementation of competitions or prize draws, including notification and publication of the winners via our internet pages, apps for mobile devices or our offers on internet platforms, multimedia portals or social networks;
Organisation and implementation of special occasions such as events, promotional events, sponsoring events, cultural and sporting events.

8.4 Processing purposes in connection with the analysis of customer behaviour

Individualised and person-related or anonymous and group-related recording and evaluation of historical and current customer and purchasing behaviour when using the offers on our internet pages, apps for mobile devices or on internet platforms, multimedia portals or social networks;
Individualised and person-related or anonymous and group-related recognition, classification and analysis of current and potential customer needs and interests;
Individualised and person-related or anonymous and group-related classification and analysis of customer behaviour as well as customer potential;
statistical evaluation of customer behaviour on the basis of anonymised customer data;

8.5 Processing purposes in connection with direct marketing

Simplifying processes - such as purchases or bookings - and using insights from the analysis of customer behaviour to continuously improve all goods and service offerings;
Avoiding unnecessary advertising through insights from the analysis of customer behaviour for individualised and personalised direct marketing;
Sending individualised and personalised advertising by post or via telephone, fax, e-mail, voice messages, text messages (SMS), picture messages (MMS), video messages or instant messaging;
Individualised and personalised adaptation of offers and advertising on our websites, apps for mobile devices or on our channels on internet platforms, multimedia portals or social networks.

9 Who do we share your personal data with?

We do not pass on your personal data.

10. how do we use cookies?

We also use so-called cookies on our internet pages. These are small files that are stored on your computer or mobile device when you use one of our internet pages. We would also like to inform you comprehensively about our use of cookies.

10.1 Why do we use cookies?

The cookies we use serve first of all to guarantee the functions of our Internet pages - such as the shopping basket functionality. In addition, we use cookies to adapt our internet offer to your customer wishes and to make surfing with us as comfortable as possible for you. We also use cookies to optimise our advertising. Cookies enable us to present you with advertising and/or special goods and services that may be of particular interest to you based on your use of our Internet site. Our aim here is to make our Internet offer as attractive as possible for you and to present you with advertising that corresponds to your areas of interest.

10.2 Which cookies do we use?

Most of the cookies we use are automatically deleted from your computer or mobile device at the end of the browser session (so-called session cookies). For example, we use session cookies to store your country and language preferences and your shopping cart across different pages of an internet session.

In addition, we also use temporary or permanent cookies. These remain stored on your computer or mobile device after the end of the browser session. When you visit one of our websites again, the system automatically recognises which entries and settings you prefer. Depending on the type of cookie, these temporary or permanent cookies remain stored on your computer or mobile device for between one month and ten years and are automatically deactivated after the programmed time has expired. They serve to make our internet pages more user-friendly, effective and secure. Thanks to these cookies, you will, for example, be shown information on the page that is specifically tailored to your interests.

The cookies stored on your computer or mobile device may also come from other companies, partner companies. These cookies enable our partner companies to target you with advertising that may actually interest you. Partner company cookies remain stored on your computer or mobile device for between one month and ten years and are automatically deactivated after the programmed time has elapsed.

10.3 What data is stored in the cookies?

In the cookies that we use none personal data is stored. The cookies we use cannot be assigned to a specific person. When a cookie is activated, it is assigned an identification number.

10.4 How can you prevent cookies from being stored?

Most internet browsers automatically accept cookies. However, you can instruct your browser not to accept cookies or to prompt you each time before accepting a cookie from an internet site you visit. You can also delete cookies on your computer or mobile device by using the appropriate function of your browser. If you choose not to accept our cookies or the cookies of our partner companies, you will not be able to see certain information on our Internet sites and you will not be able to use some features designed to enhance your visit.

11. how do we use log files?

Every time you access our Internet pages, your Internet browser transmits certain usage data to us for technical reasons and stores it in log files. This involves the following usage data: Date and time of access to our website; name of the website accessed; IP address of your computer or mobile device; address of the website from which you accessed our website; amount of data transferred, as well as the name and version of your browser.

The analysis of the log files helps us to further improve our internet services and make them more user-friendly, to find and correct errors more quickly and to control server capacities. Based on the log files, we can determine, for example, at which times the use of our internet services is particularly popular and provide the corresponding data volume in order to guarantee you the best possible use.

12. how do we use web analytics tools?

In order to constantly improve and optimise our internet offer, we use so-called tracking technologies. Web analysis tools provide us with statistics and graphics that give us information about the use of our Internet pages. In the process, data about the use of an Internet page is transmitted to the server used for this purpose. Depending on the provider of a web analysis tool, these servers may be located abroad. For the most commonly used web analysis tool, Google Analytics, this data is transmitted including shortened IP addresses, which prevents the identification of individual devices. Google observes the data protection provisions of the "Swiss-U.S. Privacy Shield" agreement and has registered with the U.S. Department of Commerce for the "Swiss-U.S. Privacy Shield" (information on the Swiss-U.S. Privacy Shield can be found under https://www.privacyshield.gov/Swiss-US-Privacy-Shield-FAQs).

The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. A transfer of this data by Google to third parties only takes place due to legal regulations or within the framework of commissioned data processing.

You can prevent the collection of data generated by cookies and related to your use of the website (including your IP address) by Google and the processing of this data by Google by clicking on the link below (http://tools.google.com/dlpage/gaoptout) to download and install the available browser plugin. You can find more information on Google Analytics and data protection at http://tools.google.com/dlpage/gaoptout or http://www.google.com/intl/de/analytics/privacyoverview.html.

13 How do we use social plugins?

Our internet pages use social plugins, e.g. from LinkedIn.

The plugins are marked with the provider's logo and can be "Like" buttons, for example.

When you call up our website that contains such a plugin, your browser establishes a direct connection with the provider's computers. The content of the plugin is transmitted directly to your browser by the provider and integrated into the website by the browser. By integrating the plugins, the provider receives the information that you have accessed our website. If you are logged in to the provider at the same time, the provider can assign the visit to your profile. If you interact with the plugins - for example, by clicking the "Like" button or posting a comment - the corresponding information is transmitted directly from your browser to the provider and stored there.

If you do not want the provider to collect data about you via our website, you must log out from the provider before visiting our website. Even when you are logged out, the providers collect anonymised data via the social plugins and set a cookie for you. If you log in to the provider at a later time, this data can be assigned to your profile.

Information

If a login is offered via a social login service - e.g. Facebook Connect - data is exchanged between the provider and our website. In the case of Facebook Connect, this may be data from your public Facebook profile, for example. By using such login services, you agree to the data transfer.

The purpose and scope of the data collection and the further processing of your data by the provider, as well as your rights in this regard and setting options for protecting your privacy, can be found in the provider's data protection information.

If you do not want the providers to collect data about you via these cookies, you can select the function "Block third-party cookies" in your browser settings. Then the browser will not send cookies to the server for embedded content from other providers. With this setting, some functions of the Food66.org website may no longer work.

Date 28.07.2020